Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please note that we are not responsible for late deliveries due to shipping carriers not keeping promised ship times and dates. If your package is late and you would like to file a claim or complaint please call the carrier in possession of your package.
USPS Phone number is:(1-800-275-8777)
UPS Phone number is 1-888-742-5877
UPS International Phone number is: 1-800-782-7892